Shipping
- Perfehair with major international shipping companies like FedEx, DHL, UPS, USPS, Royal Mail,Luxembourg Post,and China Post, etc.
- Delivery Time and Free shipping contries: the delivery time includes processing time and shipping time.
- The total delivery time and free shipping area are as follows:
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Free Shipping Country Estimate Delivery Time USA 12-20 Business Days UK 8-15 Business Days Germany 10-17 Business Days France 13-20 Business Days Italy 16-25 Business Days Spain 12-30 Business Days Australia 10-15 Business Days Singapore,Vietnam, Malaysia 8-13 Business Days Canada, Denmark, Belgium, Sweden,
Netherlands
10-13 Business Days Greece, Ireland, Finland,Portugal, Croatia, Hungary, Luxembourg,
Czech Republic, Slovakia, Lithuania
12-15 Business Days Poland 15-18 Business Days
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If you want to order , but your countries are not included in the form, please contact us with email info@perfehair.com
- Sometimes there may be delays due to the shipping carrier or international events/customs sorting.
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Please make sure to provide us with a correct shipping address when placing your order, no changes can be made after dispatch.
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All orders are shipped using courier services and can be tracked online.
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If you want to place an urgent order or upgrade your shipping, please email us: info@perfehair.com
- If any items you purchased fail to meet your expectation, including defective, damaged, not as described, you can return them for a refund. Please attach the photos of the item you received to the email info@perfehair.com to request a full return.
- To be eligible for returns, please confirm that: Items to be returned remain unused, undamaged, unwashed, and in original packing with original label.
- Customers have 30 days from the date of receive to change your mind and return the items without explaining the reason and Perfehair has to issue a refund.
Cancellation:
You can cancel your order before shipping, and receive a full refund. Please contact us with email info@perfehair.com when you want to cancel your order.
Return address:
If you want to return your products, please contact us with email info@perfehair.com.
Refund:
We will process and transfer the refund by PayPal within 7 working days, to the card used during the order process.
Out of Stock:
If a product is out of stock we will email you. If you fail to reply within 2 days we will refund you back.